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Laura Klein on Twitter: "If you ever show me a “user story” in the form of “As a user, I want to _ so that I can _” here are some of the questions I’m going to ask, so we might as well figure out the answers up front so we can skip to a set of m

#evaluation #requirements #research_design #thread #user_story #user_testing

3 years ago | View Shared by victor
15 principles of good service design – Lou Downe

#design_industry #evaluation #reference #service_design #user_experience

7 years ago | View Shared by victor
Replacing The User Story With The Job Story – Jobs to be Done

#evaluation #models #personas #project #user_testing #ux | <blockquote>Job Stories are great because it makes you think about motivation and context and de-emphasizes adding any particular implementation. Often, because people are so focused on the who and how, they totally miss the why. When you start to understand the why, your mind is then open to think of creative and original ways to solve the problem.</blockquote>

8 years ago | View Shared by victor
Task Scenarios for Usability Testing

#evaluation #protocol #user_research #user_testing | <blockquote>Guidelines for usability test tasks: engage participants by writing task scenarios that are realistic, encourage an action, and don't give away how the interface should be used.</blockquote>

8 years ago | View Shared by victor
Usability Testing: Creating a Test Script - YouTube

#evaluation #questions #testing #training #usability_tips #user_testing #ux #video | <blockquote>Colman Walsh of UXTraining.com outlines the need for a solid test script when running user testing, and the points you need to touch upon for a successful test.</blockquote>

8 years ago | View Shared by victor
Users don’t hate change. They hate you. – Christina Wodtke

#article #change #design #evaluation #perception #redesign #ui #ux | <blockquote>Users don't hate change. Users hate change that doesn't make their life better, but makes them have to relearn everything they knew. In fact, users don't like change that might improve their lives if they don't perceive the value of that change.</blockquote>

8 years ago | View Shared by victor
“How many users do you have?” – Standard Journal

#evaluation #growth #metrics #product_design #startup_culture #success | <blockquote>Invariably, when I tell someone about the project I’m working on, they’ll ask: “how many users do you have?” Sometimes, it’ll come up as the first point in a conversation — bold, directed…</blockquote>

8 years ago | View Shared by victor
One for the thumbs - Six Colors

#assessment #evaluation #feedback #review #ui #ux

8 years ago | View Shared by victor

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