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Be Kind, Design – Nat Dudley – Medium

#book #city #design #ideas #public_services #research #service_design #usability | <blockquote>When you walk down the traffic-clogged streets of New York City, often considered to be one of the most liveable cities in the world, you might notice something about the cyclists. About 80% of them…</blockquote>

7 years ago | View Shared by victor
Interviewing Users: How to Uncover Compelling Insights | Portigal Consulting

#book #documenting #insights #interview #questions #research #to_read #ux

9 years ago | View Shared by victor

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