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Bank payments: slow and shallow experiences

#bank #case_study #finance #payments #ux | In this chapter on the UX of Banking, we'll cover the experiences of domestic payments. You'll see that they're largely slow and shallow.

2 years ago | View Shared by victor

Built for Mars — UX case studies

#banking #case_study #experience #research #ux | <blockquote>On a mission to help the world build better user experiences by demystifying UX. Thousands of hours of research packed into UX case studies.</blockquote>

3 years ago | View Shared by victor

How a dumb software glitch kept thousands from reaching 911 - The Washington Post

#bug #case_study #critical_systems #responsibility #software | <blockquote>For six hours, the outage disconnected the entire state of Washington from emergency services.</blockquote>

9 years ago | View Shared by victor

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