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Users don’t hate change. They hate you. – Christina Wodtke

#article #change #design #evaluation #perception #redesign #ui #ux | <blockquote>Users don't hate change. Users hate change that doesn't make their life better, but makes them have to relearn everything they knew. In fact, users don't like change that might improve their lives if they don't perceive the value of that change.</blockquote>

8 years ago | View Shared by victor
Driving Positive Change: A Conversation with Margaret Stewart – The U.S. Digital Service – Medium

#change #conversation #design #lego #user_experience | <blockquote>Liz Odar, U.S. Digital Service: How do you approach building products that are used by such a large number of people across the globe? Margaret Stewart: What’s important is that we don’t approach our…</blockquote>

8 years ago | View Shared by victor