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The (not so) subtle reason you hate chatbots

#chat #conversation #interface #support #ux | Virtual agents, decision trees and ChatGPT-powered conversations aren't exactly the future of customer service that we were promised.

1 year ago | View Shared by victor
These Three (Popular) Approaches to Implementing ‘Live Chat’ are Often Highly Disruptive for Users - Articles - Baymard Institute

#annoyance #chat #interruption #overlay #ux #web

6 years ago | View Shared by victor

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