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Is content moderation a dead end? — Benedict Evans

#content #critique #model #moderation #social_media | <blockquote>Facebook struggles with harmful content just as Microsoft struggled with malware 20 years ago. Content moderation is the new virus scanning. But virus scanning wasn’t the answer - instead we changed the whole model, moving to mobile and the cloud, and leaving Microsoft behind. So do we change the social model as well, or is this Gin Lane?</blockquote>

4 years ago | View Shared by victor

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