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Undersociality: miscalibrated social cognition can inhibit social connection

#conversation #psychology | A personâs well-being depends heavily on forming and maintaining positive relationships, but people can be reluctant to connect in ways that would creâ¦

1 year ago | View Shared by victor

The (not so) subtle reason you hate chatbots

#chat #conversation #interface #support #ux | Virtual agents, decision trees and ChatGPT-powered conversations aren't exactly the future of customer service that we were promised.

1 year ago | View Shared by victor

Welcome to Talking Points for Life

#advice #communication #conversation #reference #talking | <blockquote>Too many people are left wandering through Reddit threads and Quora posts looking for advice on what to say. Communication is tricky. We all bring our own biases, emotions and histories to the table. This site will help you navigate those tricky subjects, allowing you to build healthier and happier relationships.</blockquote>

2 years ago | View Shared by victor

I Didn’t Want to Offend You: The Cost of Avoiding Sensitive Questions by Einav Hart, Eric VanEpps, Maurice E. Schweitzer :: SSRN

#conversation #cost #paper #psychology #questions #relationships | <blockquote>Within a conversation, individuals balance competing concerns, such as the motive to gather information and the motives to avoid discomfort and to create a favo</blockquote>

5 years ago | View Shared by victor

Only One Deliverable Matters | Big Medium

#conversation #design_system #process #prototyping #strategy #work | <blockquote>Too much design effort goes into artifacts that are not part of the working software. There’s a better way to work.</blockquote>

7 years ago | View Shared by victor