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  • Normalization of deviance
    #culture #development #management #software #work | <blockquote>At large company B (LCB), ICs agreed that it's problematic to reward creating new features more richly than doing critical grunt work. When I talked to managers, they often agreed, too. But nevertheless, the people who get promoted are disproportionately those who ship shiny new things. I saw management attempt a number of cultural and process changes at LCB. Mostly, those took the form of pronouncements from people with fancy titles. For really important things, they might produce a...
    4 years ago | View Shared by victor

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